Replacement and Return Policy

JyotishAsha provides easy one call and 14 days replacement policy to our all valuable customers.

Condition for return of product/products

  • Item/items should not use and must original in condition similar to at the time of purchase.
  • Any settlement will be initiates after properly inspection of product by JyotishAsha quality department.
  • Any indemnity in product will be effect in settlement amount.
  • Shipping charges, Making Charges and VAT will be non Refundable.

Condition for replacement of product/products

  • Replacement only occurs if product/products not delivered as it is mentioned.
  • Once product/products reach JyotishAsha Quality department only then Replacement procedure will initiate.
  • Interchange of item/items will allow under special circumstance and solely discretion of JyotishAsha team.
  • Product should come with original certificate, invoice, freebies and anything which is send along with item/items.

Exchange of product/products:-

Exchange of item/itmes also entertain under certain circumstances. You need to call the customer care representative.

Return Policy for Loose Gemstones:

For loose gemstone No Question Ask return policy applied. 100% money will be refunded in 7-10 Business day to customer bank account. Condition for return will be same as above.

Things to Remember while Return/replacement

  • Shipping charges, will be non refundable.
  • Making Charges, VAT will be non refundable.
  • Charges of returning will be bear by customer.
  • No return/replacement will be entertain if fake or duplicate product send.